HOW TO ORDER

Click on the ´order now´ tab beneath the picture of the item that you would like to order. This will send an email inquiry through to us and we'll email you with regard to availability, delivery and payment. Please note the 'order now' does not immediately confirm your order - we'll contact you to confirm everything is correct and ONLY proceed once you're happy with everything.

HOW WE GET IT TO YOU

In South Africa we use Speed Services Couriers Overnight service - this requires the customer to collect their purchases the following day at their nearest/most convenient Post Office. The overnight service costs approx. R50 to anywhere in SA, and it has been very reliable solution for us. All jewellery is carefully wrapped and packaged in special Penchant peackaging. We recommend permanently storing and transporting your jewellery in the packaging provided.

HOW TO PAY

Payment can be made in one of the following two ways:
1.Credit or Debit card payment.

Once you´re happy with your order we'll email you to authorise payment via your creditcard. We'll email you our creditcard form for you to sign and fax back to us.
This method will process payment immediately.
2. Bank Transfer
Once you´re happy with your order, we'll email you to confirm payment and postage. You can fax proof of payment to +27 21 876 3094 or email cathy@penchantdesign.com

If you would like to query anything please call:
  • South Africa and the rest of the World: (+27) (21) 876 3094 / +27 (0) 83 298 3525
  • United Kingdom: 0781 3191138

BANK DETAILS
United Kingdom:

Account Name: Penchant Design
Account Number: 00227773
Sort Code: 20-41-50
Please include your name in as payment reference.

South Africa
Account Name: Penchant Design CC
Account No: 071901655
Standard Bank, Tyger Manor Branch
Branch Code: 050410
SWIFT code: SBZAZAJJ
Please include your name as payment reference.


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